Practice Communications Manager

We're looking for a Practice Communications Manager to oversee the communications of the entire practice, as well as managing the Practice’s graphic output.


Donald Insall Associates is an employee-owned, award-winning architecture practice and historic buildings consultancy with over 60 years of experience in high quality design, conservation and adaptive reuse of many of the UK’s most historic buildings.  We have over 120 colleagues working across our eight studios.

Job Purpose

This is a multifaceted position with a wide array of responsibilities; you will be leading the communications function of the entire practice as well as managing the Practice’s graphic output. The ideal candidate will have strong copywriting and editing skills, a level of formal graphic design training, and have an understanding of public relations. This role will suit an articulate communicator with an outgoing personality, as it requires confident engagement on behalf of all colleagues with our clients and the media. This post requires occasional UK travel, primarily between studios but occasionally on client sites for PR co-ordination purposes.

Duties and Responsibilities

Please note that this job description is not exhaustive, and the duties and responsibilities of the post may be amended from time to time, in consultation with the post holder.


  • Liaise with Board Directors and studio leaders to develop and help implement the Practice’s marketing/business plan as well as improving practice-wide standards in graphic design output
  • Developing an in-depth understanding of the Practice’s USP, goals, tone and sectors
  • Line manage one Assistant
  • Act as a brand guardian for the practice, monitoring quality of graphic output across all studios
  • Proactive promotion of employee ownership and Practice ethos
  • Attend monthly one to one meetings with the Chairman and help to implement any internal actions required


  • Monitor, co-ordinate and prepare award submissions
  • Oversee/maintain the company website and Social Media
  • Monitoring media coverage and engaging with relevant organisations
  • Co-ordinating and producing marketing materials and case studies for pitching needs, including commissioning completion photography
  • Co-ordinate photography of internal events, eg Christmas, training days and staff portrait shoots
  • Liaise with client-side PR/Comms teams to co-ordinate milestone-related PR activity and award entries
  • Internal communications and engagement activities
  • Writing of press releases for project milestones, including our smaller projects
  • Act as first point of contact for any media enquiries
  • Occasional co-ordination of events
  • Soliciting and editing marketing leadership material in close collaboration with the Business Development Manager, with occasional writing and editing of marketing pieces
  • Bi-yearly all studio visits/social media and template training
  • Managing-Editor of our annual Review publication
  • Utilise our internal database system for CRM, namely for maintaining key client contact list for each branch office and train administrators on the system where necessary


  • Promote, develop and implement practice-wide graphic workflow, particularly for our written reports
  • When required, provide graphic advice to clients as part of an architectural/consultancy
  • Managing our Design and Communications Assistant’s time and output
  • Develop our existing in-house InDesign, HTML (for email) and Microsoft Word graphic templates based on needs across the Practice as they develop
  • Act as managing-editor and graphic designer for the Practice’s annual Review publication
  • Provide support for large competitions and bids

Knowledge, Skills and Experience required

  • A motivated and proactive self-starter with strong interpersonal skills and a good team player
  • At least 3-5 years of experience in a similar role in a relevant field
  • Exceptional skills in writing, editing and fact-checking
  • In-depth knowledge of Adobe Creative Suite (InDesign, Illustrator and Photoshop) and MS Office
  • Up-to-date knowledge of social media platforms
  • Interest in or knowledge of architecture and design


  • A working knowledge of HTML, WordPress and Union Square/Deltek software
  • Familiarity with long-document workflows in InDesign
  • Experience in working in media (eg publishing)
  • A Bachelor’s degree in Graphic Design or equivalent

July 2019

Please email a CV and examples of publications/marketing materials/editorials/social media screenshots to Erica Bomphrey at